Multinational Investment Technology Company in Asia
Overview
This case study is about one of the largest global companies in the world that is based in China and specializes in various technology related investments as well as Internet-related services and products. The initial rollout is a replacement of current existing Expenses system "Expensify" in US region as well as deployment in India and Korea. Credit card integration is implemented to feed card charges from Bank of America and Woori Bank.
Success Goals
SL No |
Success Metrics |
Metric |
1 |
% Total Amount via Coupa Expenses |
80% |
2 |
% User adoption of system |
>90% |
3 |
% Expense Reports Audited |
<20% |
4 |
Request to Payment cycle time |
<5 Days |
5 |
Processing cost per ER |
30% Lower |
General Information
Configuration Metrics
- Chart of Accounts - 9
- Expense Users - 270
- Expense Categories - 63
- Approval Chains - 27
Production Metrics (after 2 weeks from Go Live)
- Expense Reports - 456 reports processed
Key Implementation Features
- Support different languages (English, Chinese, Korean)
- Design for different Tax policy (India, US, Korea)
- One standard global expense policy
- Integration with Customer Middleware and Oracle
Integration Information
Integration with Oracle
- Users
- Expense Reports
- Expense Payments
- Lookup Values
- Exchange Rates
- Corporate Card Integration