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Coupa Success Portal

Multinational Investment Technology Company in Asia

Overview

This case study is about one of the largest global companies in the world that is based in China and specializes in various technology related investments as well as  Internet-related services and products.  The initial rollout is a replacement of current existing Expenses system "Expensify" in US region as well as deployment in India and Korea.  Credit card integration is implemented to feed card charges from Bank of America and Woori Bank.

 

Success Goals

SL No

Success Metrics

Metric

1

% Total Amount via Coupa Expenses

80%

2

% User adoption of system

>90%

3

% Expense Reports Audited

<20%

4

Request to Payment cycle time

<5 Days

5

Processing cost per ER

       30% Lower

 

General Information

 

Configuration Metrics

  • Chart of Accounts - 9
  • Expense Users - 270
  • Expense Categories - 63
  • Approval Chains - 27

 

Production Metrics (after 2 weeks from Go Live)

  • Expense Reports - 456 reports processed

Implementation Timeline

 

Project Kick-off Date:  August 2018

Project Go-Live Date:  January 2019

 

Key Implementation Features

  • Support different languages (English, Chinese, Korean)
  • Design for different Tax policy (India, US, Korea)
  • One standard global expense policy
  • Integration with Customer Middleware and Oracle
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Integration Information

Integration with Oracle

  • Users
  • Expense Reports
  • Expense Payments
  • Lookup Values
  • Exchange Rates
  • Corporate Card Integration

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