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2.6 Conduct ARB 1


Architecture Review Board 1 (ARB 1)  is an essential toll gate that is required to take place prior to completion of business process and integrations design and request for customer's design sign off. It allows opportunity for partners and Coupa Expert Services project team to align on overall architecture and gather feedback from ARB board that includes experience and leadership from solution architecture, technical services and executive sponsor teams.

Thorough design review is required between Partner and Coupa Solution and Technical Architects through the duration of the Model phase.   Product based 'Heat Maps' are used to facilitate these review discussions to validate design and identify key considerations and risks to be brought up in the ARB agenda.  All design review materials, including heat maps and ARB deck, should be completed by partner and shared with Coupa at least 3 business days prior to ARB meeting.  This ensures that the ARB discussion is focused on key items that need to be remediated to ensure a successful deployment.

In addition, for partner-led Enterprise projects, an internal architecture review is held between Coupa architects supporting the project and ARB Board.  Design review findings are discussed and any identified open items that need further review are then shared with partner to incorporate a response in the ARB presentation.  

Any design change feedback from ARB board needs to be documented as open design item and tracked to a resolution prior to business process and integrations design sign off from customer.


Activity Key Inputs Roles & Responsibilities Deliverables Supporting Documents

Draft ARB deck




  • Partner drafts ARB deck for partner led projects
Completed ARB Deck ARB Deck
All teams review ARB deck in preparation for ARB Board Review  
  • Partner reviews ARB deck with Coupa Expert Services team
  • Coupa Expert Services project teams gain full understanding of architecture
Heat Maps updated based on review Heat Maps
Document architecture in internal project wiki site  
  • SA and TA document architecture
Project site with documented architecture design Project Site
Present to ARB Board  
  • SA and TA lead internal architecture presentation
  • Partner leads follow up ARB and focuses presentation on open and risk areas that had come out of design and internal architecture reviews
  • Separate Partner Led ARB to be scheduled for Functional vs Technical Integrations Review on Enterprise accounts
ARB Board Review Completed  
Document ARB Board feedback and share with customer Design Review and ARB presentation
  • SA/TA documents design review and ARB feedback
  • SA/TA delivers the report to Partner within 24 hours after Design Review and ARB
  • Coupa and Partner align on recommendations, risk and actionable next steps
  • Partner shares the report with customer and copies Coupa project team
  • Customer signs off on the acceptance of the report


Feedback documented in Design Review Assessment report Design Review Assessment
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