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Coupa Success Portal

4.3 Go-Live

Overview

Congratulations on Going Live with Coupa!  That's a great feeling to help customer launch the system live after much hard work to get here and start capturing real savings.

Activities

Activity Key Inputs Roles & Responsibilities Deliverables Supporting Documents
Smoke Test transactional integrations Coupa PS, Partner, Client (business + integrations)
  • Coupa PM/partner to schedule a meeting with Coupa TS technical architect and Client (business + integrations)
  • Coupa PM/partner/client to create a low $ (penny) transaction in the system.
  • Coupa TS technical architect to trigger the appropriate integration(s) for testing
Smoke-tested integration in a live production environment  
Send Go-Live Announcement to allofus Partner, Coupa EM
  • Partner completes go-live announcement using Coupa provided template
  • Coupa EM does same for Coupa led projects
  • Coupa EM provides announcement to Exec Sponsor/RVP for approval
  • Coupa EM sends to allofus
  • Coupa EM uploads and attaches announcement to project site
Go-Live Announcement shared with allofus and attached to project site Go-Live Announcement Template
Create Go Live Slide Coupa EM
  • Coupa EM fills out Go Live Slide
  • Coupa EM presents to Exec Sponsor/RVP for approval
  • Deliver to Mike Brown to be added to the Vault
Go Live Slide delivered to Mike Brown and added to the Vault Go Live Slide
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