4.3 Go-Live

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Overview

Congratulations on Going Live with Coupa! That's a great feeling to help customer launch the system live after much hard work to get here and start capturing real savings.

Activities

Activity	Key Inputs	Roles & Responsibilities	Deliverables	Supporting Documents
Smoke Test transactional integrations	Coupa PS, Partner, Client (business + integrations)	Coupa PM/partner to schedule a meeting with Coupa TS technical architect and Client (business + integrations) Coupa PM/partner/client to create a low $ (penny) transaction in the system. Coupa TS technical architect to trigger the appropriate integration(s) for testing	Smoke-tested integration in a live production environment
Send Go-Live Announcement to allofus	Partner, Coupa PM	Partner completes go-live announcement using Coupa provided template Coupa PM does same for Coupa led projects Coupa PM provides announcement to Exec Sponsor/RVP for approval Coupa PM sends to allofus Coupa PM uploads and attached announcement to Integrated Customer Management PS section on customer's account in SFDC	Go-Live Announcement shared with allofus and attached to ICM record in SFDC	Go-Live Announcement Template