Skip to main content

 

 

Coupa Success Portal

3.5 Check Error Handling on Accounts

Using API

See https://coupadocs.atlassian.net/wiki/display/integrate/Accounts.

The following samples show failure scenarios:

Sample API 1 - Updating account type value

PUT

https:// <instance>/api/accounts/:account_id

Payload

<?xml version="1.0" encoding="UTF-8"?>
<account>
  <account-type>
    <name>Ace Corporate123</name>
  </account-type>
</account>

Error message: Unable to find valid AccountType record for account_type with keys {"name"=>"Ace Corporate123"}. Possible keys are ["id", "name"]. Please verify your xml.

This error occurs due to an invalid Account type value in the system.

Sample API 2 - Updating code for account

PUT

https:// <instance>/api/accounts/:account_id

Payload

<?xml version="1.0" encoding="UTF-8"?>
<account>
  <code>test7-test8-test-10</code>
</account>

Error message: No error message. It shows 200 success but it does not update the code as the segment needs to be updated for updating the code.

Sample API 3 - Fetching accounts xml

PUT

https:// <instance>/api/accounts/:account_id

GET

X-COUPA-API-KEY: c34752e926651ca0b434de4c151903b465fead2a1

ACCEPT

application/xml

Error: 401: Unauthorized

This error occurs due to an incorrect API key.

Using CSV

For info on values to be used and required fields, see https://coupadocs.atlassian.net/wiki/display/integrate/Accounts

Note that custom fields are not part of the documentation, and updating custom field data depends on their configuration. For example, if a custom field on an Account is required, passing that field as blank during creating a new Account gives an error message without creating the Account.

  • Was this article helpful?