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Coupa Success Portal

'Invoice From' address on legal invoice

Background

The invoice from address is the address of the entity (headquarter) where the supplier sends the invoices from.This is usually the registered address of the legal entity and is the same location where the supplier receive government documents.

In R20.6.0, we "Resolved an issue that affected the way the default presentation and compliance presentation appeared." 
This also fixed where 'Supplier Display Name would be shown on the invoice from section instead of Legal Entity Name or the remit-to name.
Please see the release note for reference: https://success.coupa.com/Support/Releases/20/Maintenance_Updates/20.6

 

Difference between CSP legal entity set-up and SAN remit-to set-up


When supplier creates a remit-to address in the SAN (no concept of legal entity in SAN), without a remit-to name, the invoice from name will show the supplier name that is on the supplier record in Coupa.

There are differences when a legal entity is created in CSP and Remit-to address is created in the SAN.
 

CSP


1 - When supplier are first sent invitation to join the CSP they have the registration window where they can set the Company Name. By default the Company Name is set as the Supplier Name that is set on the supplier record in Coupa. This company name can be changed and will be the public profile name.

2 - Then when the CSP account is created, the legal entity can be created and here the legal entity name can be set.

csp legal entity.png

3 - When invoices are sent using this legal entity, we will see the legal entity name on the Invoice From section on the legal invoice.


legal entity.png

 

How the invoice from address is displayed in legal invoice PDF

legal pdf.png


SAN


However when suppliers create the remit-to address (legal entity) in SAN (PO email) - the invoice from will be shown as the combination of the supplier name plus the remit-to name.

Creation of Remit-to in SAN and how the information is reflected on the legal invoice

side by side san.png

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