Skip to main content

 

 

Coupa Success Portal

The Coupa Online Community

 

Achieve. Amplify. Inspire.
Join the Coupa Online Community.

2021-coupa_community_values (1).png

The Coupa Online Community is an online resource for customers and partners to communicate and collaborate with each other and with Coupa.

The Coupa Online Community is powered by Coupa users, spend professionals, system administrators, consultants, tech partners, and industry thought leaders. The Coupa Online Community is where customers and partners get together to share thoughts and ideas, ask questions, and interact with one another.

How It Works

By joining the Community, you’ll have the ability to interact with members, learn best practices, suggest new product ideas, ask questions, and follow others' submissions. You’ll also be able to like posts, vote on ideas, find peers in similar roles / regions / industries and direct message others in the Community.

You can also interact with Coupa employees in the Community. You’ll be able to submit ideas for Coupa feature enhancements, collaborate with Coupa Product Management on these ideas, and get notified about plans.

Join the Community 

Access to the Coupa Online Community is facilitated through Coupa Portals - the same spot where you access Coupa Support, the Coupa Success Portal, and Coupa University. The Coupa Online Community can be found at http://community.coupa.com/ or by clicking on the Community tile in your Coupa Portals log in pane. Some notes on signing up:

IF YOUR COMPANY USES COUPA AND YOU DO NOT HAVE A COUPA PORTALS ACCOUNT

IF YOU HAVE A COUPA PORTALS ACCOUNT

Reach out to your Designated Support Contact (DSC) or send an email to coupaportals@coupa.com and they will provide you with an account. Note the email address and links to access Community Forum Help near the bottom of the login screen.  You should receive an email to activate your Coupa Portals account shortly after. Once you create your account, you can click the Community app or by going to http://community.coupa.com/. You will be prompted to fill out your Community profile (username, role, industry, region) and get access to the Community.  

                        

If needed, contact your Designated Support Contact (DSC) to request access to the online Coupa Community. When you navigate to http://community.coupa.com/, you will be redirected to Coupa Portals. Look for the Coupa Community tile.

You will be asked a few questions when creating your profile (see below), those answers will help match you to others like you. Scroll down to view them all before you proceed to the next step. 

                           Profile_options (1).png

IF YOU ARE A DESIGNATED SUPPORT CONTACT (DSC)

If you are one of your company’s Designated Support Contacts (DSC), here are the steps to manage Coupa Portals access for your users.