The Coupa Community Forum is an online resource for customers and partners to communicate and collaborate with each other and with Coupa.
The Coupa Community is powered by Coupa users, spend professionals, system administrators, consultants, tech partners, and industry thought leaders. The Coupa Community Forum is where the Community gets together to share thoughts and ideas, ask questions, and interact with one another.
How It Works
By joining the Community, you’ll have the ability to interact with members, learn best practices, suggest new product ideas, ask questions, and follow others' submissions. You’ll also be able to like posts, vote on ideas, and direct message others in the Community.
You can also interact with Coupa employees in the Community. You’ll be able to submit ideas for Coupa feature enhancements, collaborate with Coupa Product Management on these ideas, and get notified about plans.
Join the Community
Access to the Community Forum is facilitated through Okta--similar to the way you access Coupa Support, Coupa Success Portal and Coupa University. The Community Forum can be found at http://community.coupa.com/ or by clicking on the Community tile in your Okta. Some notes on signing up:
If you have an Okta account with Coupa: When you navigate to http://community.coupa.com/, you will be redirected to Okta. Simply log in and you will be prompted to fill out your Community profile (username, role, industry, region) to get access to the Community.
If you do not have an Okta account with Coupa: Reach out to your Designated Support Contact (DSC) or email@example.com and they will provide you with an account. You should receive an email to activate your Okta account shortly after. Once you create your Okta account, you can access the Community via http://community.coupa.com/ or by clicking on the Community apps within Okta. You will be prompted to fill out your Community profile (username, role, industry, region) and get access to the Community.
*Note for users who were already part of the Community prior to our migration to a new platform in July 2020:
Users who were active in the previous platform in the last two years with a corporate email address should have received an invitation to create an Okta account if they did not already have one. To get to the Community, click on the Coupa Community app in Okta or go to community.coupa.com. Your profile information and posts will be intact. We ask that you navigate to your Preferences-->Profile and update your profile, as we have a new set of fields.
If you were not active in the forum in the last two years, and do not already have an Okta account, you will need to request an Okta account from the steps above with the same email that you used in the previous platform. Your profile information and posts will still be associated with your email in the new forum.
If you used a non-corporate email address in the old platform, please contact us at firstname.lastname@example.org and let us know what corporate email you would like to associate with your account, as we are no longer allowing non-corporate email addresses. We will then update your account in the Community and provision you an Okta account. Your profile information and posts from the previous platform will remain intact.