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Coupa Success Portal

Leveraging the CSN

Overview

Coupa makes it easy for your suppliers to connect with you in a few clicks all for free through the Coupa Supplier Network (CSN), but how do we implement it and get vendors to use it?

For Suppliers Already On the CSN

Start by checking how many suppliers you’ve already got on the CSN. In Coupa, go to Setup > Suppler Network Directory to see the full list of all vendors on the CSN. Directly connect to the supplier by clicking the connect icon. They’ll get a notification letting them know they’re connected to you, and can now invoice you directly through the CSN. It’s that simple!

For Suppliers Not Yet On the CSN

Start by notifying your suppliers before you invite them to the CSN. We’ve got materials you can share with your suppliers to help them get familiar with the CSN:

Other Strategies

Every project comes with a bit of friction. After a grace period, consider automatically returning invoices to suppliers when they don’t send them through the platform. This will help motivate your supplier to use your new invoicing channel.

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