At Coupa, we're different. We're focused on really helping your company save money, improve efficiencies, and help you achieve your ROI objectives. From our development and release process, to our customer management lifecycle, we'll work with you to help measure and improve your Coupa implementation—all part of your Coupa subscription.
We believe so strongly in making you successful that we've created a whole organization geared towards driving our customer's success. Most tech companies spend time with you during the sales cycle and implementation, and then little more. Perhaps the occasional call from the account manager when they want you to buy something, but not much more.
That's why we focus on creating partnerships with our customers, with a common focus on success. This means we'll say no when we feel that you're doing something that will jeopardize the adoption of Coupa by your most important constituents: your employees.