Moving to the Coupa Release Process (Auto-update)
New versions of Coupa are sent to customer sandbox and production instances through a process called "auto-update". This is the process that we encourage all customers to follow as it provides all current features and capabilities. If customers choose to not follow our auto-update process, they will need to contact Coupa to be upgraded between releases.
We keep our documentation up-to-date within this Success portal. For each major release, we provide a New Features Guide as a PDF and update the core product documentation at the same time. For each maintenance update and daily update, we provide release notes outlining major bug fixes and update the core documentation as necessary to reflect best practices. The notes also contain customer support ticket numbers so you can see if your ticket has been fixed in the release. If there are changes specific only to a particular customer installation, these might be communicated directly through your Customer Value Manager.
See the Release Page for more info.
With every major release, we offer both updated eLearning courses and live webinars to help customers learn about the latest Coupa features. Scheduling for the webinars is handled by the Coupa University Education Team. Learning opportunities and upcoming webinar schedules can be found at learn.coupa.com.