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Coupa Success Portal

Viewing Ship-to IDs

Scenario

In the event that a Coupa cXML supplier maps ship-to locations within their system, the Coupa customer will need to send a file of all of the ship-to locations with their IDs.

Why

The address IDs are located on the cxml file as <Contact role="shipTo" addressID="ID HERE"> and will be the value the supplier uses to map the ID to the appropriate preloaded address within their system.

How

Follow the instructions of the video below to retrieve this data for the Coupa supplier. In the occasion the file is too large to download, it will be compressed and sent to the requestor via email. The file will then need to be sent to the supplier so they can complete their mappings.

Result

The supplier will then be able to receive cXML POs and map the correct address, ensuring the items are shipped to the correct location.

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