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Coupa Success Portal

CSP Features by Release

The following table gives an overview of the Coupa Supplier Portal (CSP) features introduced in various Coupa releases.

Release Feature Description
Release 27 CSP Profile Data Reuse You can reuse your CSP public profile information in Supplier Information Management (SIM) and email your non-SIM customers for help to update your customer profiles.
One-Click Savings You can benefit from savings opportunities provided by other suppliers through the Coupa Advantage program.
Other CSP Enhancements Public and customer-specific profiles are more clearly differentiated, and customer-specific profile pages include information about which customers do not allow profile changes by default. Also, users are arranged in alphabetical order and the user permissions are enhanced to provide targeted access to orders and service/time sheets.
Release 26

Enhancements to the CSP Home and Profile Pages

The CSP has additional fields for the public profile and displays a profile summary.

Restricted Access to Orders and Service/Time Sheets in the CSP As a supplier administrator, you can decide which supplier users can access POs, PO changes, and service/time sheets.
Improved Emails to Suppliers Some frequent emails from your customers have a new look and feel and enhanced content.

Enhancements to Collecting Remit-To Information in the CSP

Supplier Remit-To Redesign

You can provide more remit-to types and add this information to your legal entities in the CSP so that your customers can use different payment methods when working with you.
Release 25 Announcements to Suppliers in the CSP Your customers can create custom announcements to be shown to you in the CSP.
cXML Error Notifications to Suppliers If you use cXML, you can receive notifications of and view cXML submission errors.
Enhancements to the CSP Home and Profile Pages The CSP displays profile completeness allowing you to see at a glance if you need to provide more details in your profiles. Also, if your customers use Supplier Information Management (SIM), the information you submit through SIM forms can be reused in your public profiles in the CSP without having to enter the same information twice.
Improved PO Emails to Suppliers PO emails you receive have a new look and feel, enhanced content, and the improved ability to create a CSP account from emails.
Supplier Support Chat Whether logged in to the CSP or not, you can get help from Coupa Support also through chat.
Early Payment Discount Term Segments Your customers can assign specific Coupa Accelerate payment terms to you. You can accept customer-specific payment terms and choose to apply them globally.
Release 24 SFTP Account for Suppliers You can create and manage SFTP accounts for your CSP instances.
Digital Check Payment in the CSP If your customers use Coupa Pay, you can accept payment through digital checks that you can download and print from the CSP.
Release 23 Supplier Add-ons An add-on is a value-creating product or service that you can begin to use or express interest in using, for example, Coupa AdvantageCoupa Accelerate, or invoice financing. As an admin, you can access all these add-ons from one page in the CSP.
Invoice Creation and Other Improvements You can create invoices and enter payment information more easily due to a more intuitive user interface, and can enjoy a better user experience.
Release 22 Supplier Notifications for Increased Accelerate Adoption You are notified when your customers enable Coupa Static Discounting and they are ready to accept early payment discount offers, and you can act quickly on orders that can be accelerated. 
Bulk Export Legal Invoices You can bulk export all the legal invoice attachments in a .zip file.
Create CSP Accounts from PO Emails and Forward Invites You can create CSP accounts by clicking on a button in a purchase order (PO) email.
Release 20 CSP Two-Factor Authentication with SMS You can use SMS messaging to validate your credentials when prompted by two-factor authentication.
Early Payment Discount Terms at Transaction Level You can choose the type of early payment discount you want for each purchase order you receive and each invoice you send. If your choice matches one of the discount terms on your Coupa customer side, that discount is automatically assigned to the transaction.
Release 18 CSP Service (Time) Sheets You can manage service/time sheets in the CSP.
CSP User Experience Improvements The Coupa Supplier Portal (CSP), formerly the Coupa Supplier Network (CSN), upgraded its graphical user interface (GUI) to optimize better for mobile devices.
Customer-Enforced Two-Factor Authentication in CSP Two-factor authentication can be mandatory.
Global Early Payment Discount Terms in CSP You can set preferred accelerated payment terms (early payment discounts terms) in the CSP.
Purchase Order Lines in CSP You can view purchase order (PO) lines with Advance Ship Notice (ASN) "shipping status" information from the CSP.
Release 17 Automatic Navigation to Supplier Profile Update You are taken from a Supplier Information Management (SIM) email to update your profile directly in the CSP.
Public Profile Notifications Turned Off Public Profile Update notifications are turned off by default.
Recently Used Remit-To Address A recently used remit-to address is the first on the list of remit-to addresses.
SMS Notifications from Coupa Supplier Portal You can receive notifications in a text message (SMS).

For more information, see Changes in the CSP Documentation.