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Coupa Success Portal

Logging In

Go to and in the Log In pane on the right, enter your email address and password and click Log In.


Once you are signed in, Coupa takes you on a tour of the new site.

When you log in for the first time, you are prompted to enable two-factor authentication. See Enabling or Disabling Two-Factor Authentication for more info.

Some customers may require you to use two-factor authentication when accessing their information.

Logging in with Two-Factor Authentication

If you have enabled two-factor authentication, the Two-Factor Authentication window opens when you log in to the CSP.

Open Google Authenticator on your device and choose your CSP account. Get the number that's shown.

Type the two-factor authentication code in the appropriate field, choose Remember this computer for 30 days if you're not using a shared or public computer, and click Log In.

The code that Google Authenticator provides is good only for 60 seconds. If you don't type that code on the CSP sign-in page and click Log In within 60 seconds, you have to get a new code and try again.

See Enabling or Disabling Two-Factor Authentication for more info.

If you are locked out and you don't have your six-digit backup validation code, contact your customer who will ask for a declaration form and either your email used to log in to the CSP or a copy of your photo ID or passport to verify your identity.

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