Skip to main content



Coupa Success Portal

Using Two-Factor Authentication

Enabling Two-Factor Authentication

Make sure you have your mobile device with you before enabling two-factor authentication.

  1. Sign into your Coupa Supplier Portal account at

  2. From your name at the top right, click Account Settings.

  3. In the left menu tabs, click Security & Two-Factor Authentication.

  4. (Optional) Enter and validate your phone number to receive SMS notifications.

  5. (Optional) Under Two-Factor Authentication, click Enable.

    Your customer can require you to use two-factor authentication to log in to the CSP, in which case you have to enable it.

  6. Follow the on-screen instructions for installing and using Google Authenticator.

  7. Choose Remember this computer for 30 days if you're not using a shared or public computer, and click Enable.

  8. Print your backup codes or email them to yourself before you click OK. If you ever lose your device, you& need these to regain access to your CSP account.

You can only use a recovery code once, so it's a good idea to refresh your list if you have to use a recovery code. Go to Account Settings > Security & Two-Factor Authentication and click Regenerate Recovery Codes to get a new list of codes.

If you enable or disable two-factor authentication, you get an email notification of the change.

Signing into the Coupa Supplier Portal with Two-Factor Authentication

  1. Go to and provide your credentials as usual.
    The Two-Factor Authentication window opens.

  2. Open Google Authenticator on your device and choose your CSP account. Get the number that's shown.

  3. Type the two-factor authentication code in the appropriate field, choose Remember this computer for 30 days if you're not using a shared or public computer, and click Log In.

    The code that Google Authenticator provides is good only for 60 seconds. If you don't type that code on the CSP sign-in page and click Log In within 60 seconds, you have to get a new code and try again.

  • Was this article helpful?