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Coupa Success Portal

Purchase Order

The following is a process workflow for purchase orders (POs).

  1. The user logs into Coupa.
  2. The user adds (punchout, catalog, or non-catalog) items to a requisition.
  3. The user submits the requisition for approval.
  4. Once the requisition is approved, Coupa generates a PO and sends an OrderRequest cXML to the supplier.
  5. The supplier receives the cXML and sends an OrderResponse cXML to Coupa.
  6. The supplier processes the order, delivers it to the user, and bills the user.

For more info, see integrate.coupa.com.

When a PO fails to transmit to the supplier, the Coupa system immediately sends an email with details to the buyer admin. Read the rejection description from the supplier carefully.

The most common errors are the following:

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