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Coupa Success Portal

Setting Up Your Remit-To Address

Remit-to locations let your customers know where to send payment for their invoices. You can create a single remit-to address for each customer or assign the same one to multiple customers.

Not all your customers may be enabled to use remit-to addresses, but it is generally required on invoices.

To send compliant invoices through any channel, you first need to set up a remit-to address in the Coupa Supplier Portal (CSP) by following these steps:

  1. Ask the customer to send you an invitation to the CSP.
  2. Register or log in to the CSP at http://supplier.coupahost.com.
  3. Go to the Admin page.
  4. Select Remit To.
  5. Click on Add Remit To.
  6. Give your remit-to address a name and a code. The name should make clear the address and tax registration being used. The code is used when generating your cXML.
  7. Select the country from the drop-down list.
  8. Adjust the Tax Country to match the country in which you are tax registered, if it differs from the physical address.
  9. Fill in the information.
    • If you are not VAT-registered, you can enter a local tax number instead of your VAT Registration Number by selecting the checkbox.
    • There are additional subsections for Bank Information and Remit To Contact, which may have mandatory fields in some jurisdictions.
  10. Choose the customers where this remit-to address can be used.
  11. Click Add.
  12. Repeat as necessary until all remit-to addresses are set up.

If you try to raise an invoice through the CSP or a Supplier Actionable Notification (SAN), and you have not created any remit-to addresses, you are prompted to add a remit-to address before continuing.

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