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Coupa Success Portal

Setting Up Your Remit-To Address

Remit-to locations let your customers know where to send payment for their invoices. You can create a single remit-to address for each customer or assign the same one to multiple customers.

Not all your customers may be enabled to use remit-to addresses, but it is generally required on invoices.

To send compliant invoices through any channel, you first need to set up a remit-to address in the Coupa Supplier Portal (CSP) by following these steps:

  1. Ask the customer to send you an invitation to the CSP.
  2. Register or log in to the CSP at
  3. Go to the Admin page.
  4. Select Remit To.
  5. Click on Add Remit To.
  6. Give your remit-to address a name and a code. The name should make clear the address and tax registration being used. The code is used when generating your cXML.
  7. Select the country from the drop-down list.
  8. Adjust the Tax Country to match the country in which you are tax registered, if it differs from the physical address.
  9. Fill in the information.
    • If you are not VAT-registered, you can enter a local tax number instead of your VAT Registration Number by selecting the checkbox.
    • There are additional subsections for Bank Information and Remit To Contact, which may have mandatory fields in some jurisdictions.
  10. Choose the customers where this remit-to address can be used.
  11. Click Add.
  12. Repeat as necessary until all remit-to addresses are set up.

If you try to raise an invoice through the CSP or a Supplier Actionable Notification (SAN), and you have not created any remit-to addresses, you are prompted to add a remit-to address before continuing.

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