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Coupa Success Portal

cXML Error Handling

This section provides error message and troubleshooting information for administrators and IT responsible for implementing Coupa with their suppliers. As of Coupa 19, you can monitor cXML errors for PO's and Invoices in Coupa.

Admins are also automatically notified of cXML errors and can control those notifications via their Notification Preferences. The cXML error notifications can also be assigned to custom roles via permissions (Invoice Notify: cXML Invoice Error). This is useful for customers who would like to divide up admin duties and have specialized admins for integrations.

When creating cXML documents, make sure your data fields use breakout characters. See Handling Common Special Characters in cXML for more info.

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