The supplier is sending a cXML invoice to Coupa that is not properly formatted.
How do I fix it?
Try the following:
- The supplier should check the validity of the XML specifications they are sending to Coupa. They can do this by POSTing to the DTD of the specification.
- The supplier may have created an invoice against an order number that doesn't exist in the system.
<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE cXML SYSTEM "http://xml.cxml.org/schemas/cXML/1.2.020/cXML.dtd"> <cXML xml:lang="en-US" timestamp="2015-03-01T16:03:51+00:00" payloadID="20150301 160344.345"> <Response> <Status text="Not Acceptable" code="406">Request did not validate successfully with DTD.</Status> </Response> </cXML>