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Coupa Success Portal

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Help for Coupa Administrators

If you're a Coupa Administrator, there are several options to contact your Customer Success Team! 

If you're a Coupa user, please contact your organization's Coupa Admin or IT department for help.

For customers

The best way to reach us is through our ticketing system at https://support.coupa.com. It's the quickest way to provide detailed information about your request.

You can also reach us by calling your region's phone number, if a local phone number is not provided, please call our US or any available country number:

  • Australia: +61 283105943
  • Austria: +43 720817067 
  • Belgium: +32 800-26642
  • Brazil: +55 6135500424
  • China: +86 4006271230
  • Colombia: +57 15087068 
  • Denmark: +45 808-26899
  • France: +33 805-080487
  • Germany: +49 32221091101
  • Treasury Support : +49 7822 4460-300
  • Greece: +30 2111983971
  • Hong Kong + 852 800969137
  • Hungary: +368 008-8026
  • India: +000 800 919 0830
  • Indonesia + 62 78033212355
  • Ireland: +353 1-800-817068
  • Italy: +39 0694806535
  • Japan: +81 345400427
  • Luxembourg + 352 80081069
  • Malaysia + 60 1800819480
  • Netherlands - 31 08000249955
  • New Zealand +64-800800246
  • Norway: +47 21930761
  • Philippines + 63 180011102745
  • Poland: +48 223975135 
  • Portugal: +351 308807364
  • Romania: +40 215291359 
  • Singapore: +65-31632299
  • Spain: +34 911231269
  • Sweden: +46 840839698
  • Switzerland +41-435082244​​​​​​
  • United Kingdom: +44 800-088-5114
  • United States: 1-800-385-7830

Or if you don't require immediate assistance, use the support portal for assistance.

For Supply Chain Design and Planning Customers

If your organization uses only the LLamasoft Desktop software (Supply Chain Guru X, Data Guru, or Demand Guru products), please submit your support case via email at llamasoft.desktop@coupa.com.

 
If you use the llama.ai Supply Chain Design & Planning, please submit support requests through the Coupa Support Portal. It's the quickest way to provide detailed information about your request.

You can also reach us by calling your region's phone number, if a local phone number is not provided, please call our US or any available country number.

For suppliers

If you are a Supplier please contact: supplier@coupa.com. Suppliers will not receive a response from Support.  

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