Risk Assess Known Issues

If the Setup Data Checkbox component is selected as an object, the rule condition is automatically set to Equals. Due to a known issue, if you change the condition to In, you will see an incorrect list in the Values section. In addition, if you change the condition back to Equals, Risk Assess returns an error.

As a workaround, please use the Equals condition in place of the In condition for the Setup Data Checkbox component.”

Error on editing orphaned records that are navigated to via the application search bar.

Issue: If a user-defined object (UDO) is found via search and the UDO's parent object was deleted, then editing and saving the child (orphan) UDO will cause the application to hang.

Salesforce Case: 00087039, 00087269

Development Ref: 2771

Program launch error

Issue: Program fails to launch if the Assignment Defaults are set to a group, and one of the group members has their out-of-office notification (OOO) set to delegate to a group.

Workaround: It is recommended that users delegate their OOO to a single user. Once the OOO is changed, the enrollment can be set to Active and the programs relaunched.

Display name updates in reporting

Issue: When the reporting display name is changed in the data dictionary, the change is not reflected in reporting. 

Workaround: All reports that reference the field in columns and filters MUST be updated to leverage the new reporting display name. 

Multi-session login error

Issue: Logging into Risk Assess using the same user ID and password with more than one session open at the same time, whether across browsers or within the same browser is not supported. 

Workaround: Only use one session at a time.

Reporting display name error

Issue: Reporting page occasionally displays the data source names instead of the Display Names when the page loads faster than the data is retrieved.

Workaround: Clear the Izenda (reporting) cache.

Salesforce Case: 00057215

Development Ref: 1618