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Coupa Success Portal

Risk Assess Insights KPIs

Introduction

Risk Assess key performance indicators (KPIs) are now available in the Coupa platform. Now Coupa users can assess supplier risk see insights about how to best manage spend categories.

What we were thinking

Companies want to assess the risk of a relationship during on-boarding and throughout the life cycle of managing that supplier. They not only want to achieve savings, they also want insights about how to best manage spend categories and the risk to which a supplier exposes them.

Risk Assess KPIs in the Coupa platform allow users to monitor, benchmark, and improve the speed, efficiency, and engagement with suppliers as they assess their risk and compare it against other similar companies based on Community Intelligence.

How it works

Community Insights provide insights for risk assessment of third parties. Coupa customers can compare their risk assessment practices with other companies like them to identify opportunities to expand supplier coverage from a risk-management perspective and to maximize risk avoidance.

See New KPIs and Other Insights Enhancements for more information. 

KPIs 

Type KPI Description
Efficiency Internal Risk Assess Evaluation Cycle Time Average time to complete internal evaluations
  External Risk Assess Evaluation Cycle Time Average time to complete external evaluations
  Average Days Outstanding for Risk Assess Evaluation Average number of days open evaluations are outstanding
  Average Days Past Due for Risk Assess Evaluation Average number of days open evaluations are late
  Risk Assess Action Plan Completion Cycle Time Average Action Plan completion days
  Suppliers Managed per Risk Assess Admin Number of suppliers managed per admin
     
Usage Internal Risk Assess Evaluation Completion Rate Internal evaluation completion rate percentage
  External Risk Assess Evaluation Completion Rate External evaluation completion rate percentage
  Average Number of Questions in Active Risk Assess Surveys Average number of questions customers have in all active programs
  Average Number of Questions in Completed Risk Assess Surveys Average number of questions respondents have completed in all

 

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