- Head over to the Coupa Support Portal and click the SUBMIT A TICKET button.
- Provide specific detail for your situation.
*) If no component is indicated, the ticket is placed in a general queue handling time will be longer. Support requests submitted by e-mail will also go into the general queue, which is why posting tickets directly in the Portal on-line is recommended.
- Continue to provide details of your issue.
- Once you click the Submit button, you're done. You'll be able to review your ticket when you click the Cases menu item.