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Coupa Success Portal

Submit a CSO Ticket


  1. Head over to the Coupa Support Portal and click the SUBMIT A TICKET button.
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  2. Provide specific detail for your situation.
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    *) If no component is indicated, the ticket is placed in a general queue handling time will be longer. Support requests submitted by e-mail will also go into the general queue, which is why posting tickets directly in the Portal on-line is recommended.
  3. Continue to provide details of your issue.
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  4. Once you click the Submit button, you're done. You'll be able to review your ticket when you click the Cases menu item.
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