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Coupa Success Portal

Receipt Return to Supplier does not change Received Quantity

Issue

Received quantity on a Purchase Order is not changing based on quantity "Return to Supplier".

 

Symptoms

If there are multiple receipts having some quantity but Type as "return to supplier", it does not change the "Received" quantity on Purchase Order.

 

Reason

This is a designed behavior of the system. Only "Consume/Receive to Inventory" type of receipts affects the Received quantity.