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Coupa Success Portal

Maintenance Windows

Updates can occur at any time if there is no expected downtime. Major releases and updates that require downtime are done during the maintenance windows listed below. Maintenance windows vary between different parts of the Coupa Suite as well as regionally.

 Not all Coupa products operate on a set schedule for releases. To learn about products not listed below, please contact your Coupa representative.

Maintenance Windows

Product platform Sandboxes Production instances Time window Time window UTC time zone
Coupa Core (P2P and Power Apps not listed below) Monday Friday

US
6:00 PM - 9:00 PM PST
9:00 PM - midnight PST
Midnight - 3:00 AM PST

EMEA
10:00 PM - 1:00 AM GMT

APAC (day +1)
1:00 AM - 4:00 AM AEST

US
2:00 AM - 5:00 AM
5:00 AM - 8:00 AM
8:00 AM - 11:00 AM

EMEA
10:00 PM - 1:00 AM

APAC (day +1)
4:00 PM - 7:00 PM

Open Buy Real-Time N/A Friday 10:00 PM - Midnight ET 4:00 AM - 6:00 AM
Sourcing Optimization (CSO) N/A Sunday 6:00 PM - Midnight CET 5:00 PM - 11:00 PM
Risk Assess  Monday Friday

6:00 PM - 9:00 PM EST 

10:00 PM - 1:00 AM 
Contingent Workforce (CCW)  Monday Sunday

US

Midnight - 7:00 AM ET (Major releases)
Midnight - 3:00 AM ET (Minor releases)

EMEA

1:00 AM - 4:00 AM GMT

US

4:00 AM - 11:00 AM (Major releases)
4:00 AM - 7:00 AM (Minor releases)

EMEA

1:00 AM - 4:00 AM

 

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