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Coupa Success Portal

Contract Hold

Q: As it pertains to Contract Hold, we are unclear of whether this occurs when a contract has expired or when the maximum spend amount has been exceeded. Can you please help clarify?

A: This will occur when the maximum spend amount on the contract has been exceeded. This is a hard coded tolerance that is always being evaluated if a contract is present, similar to the way that match-level tolerances work.

The second part of your question would be dependent on the contract settings, specifically the checkbox "Supplier Can Invoice Directly". Checking this allows the supplier to send invoices against this contract without a backing PO. This applies to both internally-created (emailed, paper, etc.) and supplier-created (cXML) invoices, regardless of the suppliers match settings.