Coupa Support is a growing, multicultural and diverse team located in 4 main offices in San Mateo (HQ), Reno (US), Dublin (EMEA) and Pune (APAC).
For more information, please read our Brief Introduction to Support Team structure.
Coupa Support team aims to provide you and your company with the best possible level of assistance in line with our Coupa core values: to “ensure customer success” we need to be “focus on results” and continously “strive for excellence”, and we understand that to achieve those results we need also your collaboration, as Coupa success is measured by your success.
Coupa Support aims to be your number one partner, building a true, solid and long lasting relationship.
The objective of this guideline is to help Coupa Admins to better deal with our Support team, providing best practises coming from our experience and your suggestions together.