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Coupa Success Portal

Setup Requirements for Bank Supplier Payment Accounts

Setting up Supplier Payment Accounts

Just like for company payment accounts, Coupa considers security and privacy of your supplier's bank account to be one of the most serious commitments and responsibilities we undertake to ensure your success.  

When you create a Supplier Payment Account record it represents secured settings to connect with and make payments to your supplier's bank account. Coupa Pay securely and seamlessly connects you with our global payments partner, who is licensed and regulated to provide payments and financial services around the world. Supplier data is protected by physical, logical and software security controls. It is protected both in transit and in storage with 256-bit encryption. Coupa does not store the supplier payment account information, but instead directs batch payments to and from your anonymized and encrypted accounts that you specify for payment based on your securely authenticated and authorized use of Coupa Pay. All payments are tracked and recorded to allow proper accounting and audit controls. Account numbers can be unencrypted and displayed to provide audit validation only by appropriately authorized and authenticated users. 

Creating a Supplier Payment Account

The supplier payment account is composed of three parts: Supplier Information, Bank Account Information, and Remit-to Address.

Pay Supplier Information.png

Payee Name: Supplier Name / Display Name

Legal Name: Legal name of supplier as listed on their invoice

Payment Method: Select Bank Transfer

Use this account for: Locked to Invoices

Coupa Pay Status: Should be Enabled in order to pay suppliers to this account

Pay Bank Acct Info.png

Bank Account Country and Bank Account Currency determine what other fields are required and the format of some of those other numbers.

Account Number / IBAN: The number of digits varies for different banking systems across the world. Hover over the information icon for guidance on length.

Transit Code: Depending on country and currency combination this can be Routing Number, Bank Code, BSB, IFSC, Sort Code, Transit/Institution Number

SWIFT / BIC Code: The Society of Worldwide Interbank Financial Telecommunication (SWIFT) code or Business Identifier Code (BIC) has 8 or 11 alphanumeric characters (first 6 must be letters) and is required to receive money internationally.

If you want to receive payments across international borders, then your bank's SWIFT code is required. The field is marked optional, but we recommend that you always add a SWIFT code. 

Depending on the country and currency combination additional information might be required (i.e. Tax ID, Contact Information)

Do not use dashes (hyphens) in account numbers, routing numbers, sort codes or other fields.

Pay RTA.png

Add a new remit-to address or select from the list of existing ones.

If adding a new remit-to address, Coupa Pay will auto assign a remit-to code to the remit-to address.

All information entered on the Create Supplier Payment Account page will be securely encrypted and only the name of the bank and the last four digits of the account number will be visible to select the account for payment.

Please triple check and confirm the supplier account numbers before you click Create. When the supplier payment account is created, it will be placed in a status of Pending Approval and must be approved by the appropriate approvers prior to transitioning to status of Active.  Payments to this Supplier Payment Account can not be made until it has been approved and is Active.

Supplier Payment Account Error Handling

At times you may encounter an error while creating a Supplier Payment Account. Below are some error examples and potential resolutions.

Error Resolution

Please check the Routing (Bank Code) number for the selected Bank Account Country/Region.

[ National Bank Code does not exist or the selected country does not provide National Bank Code! ]

  • Bank Code / Routing Number might be invalid. Check with your supplier to confirm this is the correct banking code.
  • Banking Code / Routing Number might be for a different country. Confirm country and update SPA.

The BIC/SWIFT Code is not required based on the Bank Account Country/Region.

[ BIC/SWIFT does not exist or the selected country does not provide BIC/SWIFT ]

  • SWIFT / BIC Code is not valid for the selected country. Confirm the BIC / SWIFT Code with your supplier.
  • Ensure the SWIFT / BIC Code format is 8 or 11 digits and the first 6 characters are letters

Supplier Payment Account Requirements by Country

Below are the requirements for commonly set up SPAs. If you do not see the country where your supplier has their bank account or for other questions please contact your implementation manager.

Country Currency Account Number IBAN Transit Code SWIFT / BIC Code
Australia

AUD

All other currencies

Up to 9 digits   BSB. This is the 6 digit Bank State Branch (BSB) code used to identify the bank's state and branch. Optional
Austria

EUR

All other currencies

  20 alphanumeric characters   Optional
Belgium

EUR

All other currencies


 
16 alphanumeric characters   Optional 
Brazil BRL   29 alphanumeric characters   Required
Brazil All other currencies   29 alphanumeric characters   Optional
     Additional requirements for accounts in Brazil:  Remit-to Contact phone number, Tax ID, and Remit-to Contact E-mail Address
Bulgaria

BGN

All other currencies


 
22 alphanumeric characters   Optional
Canada CAD 7 to 12 digits   This is the Transit/Institution Number, which is a 9-digit number that starts with "0" concatenated with the 3-digit bank code (institution number) and the 5-digit branch transit number. Optional
Canada All other currencies 7 to 12 digits   This is the Transit Code. This is the Transit/Institution Number. The 5-digit branch transit number is concatenated with the 3-digit institution number to make the 8-digit transit code. Optional
Colombia

COP

All other currencies

1 - 20 digits  

See next row.

Optional
    Colombia Transit Code:  Select Bank Code and then one of these options:
  • Código de Compensación Electrónica: The Colombian Banking Code used to clear funds and/or route payments in Colombia. The code is two digits. (example: 01)
  • Tipo Código: The bank code type used to clear funds and/or route payments in Colombia. The type is five digits. (example: 30001)
Croatia

HRK

All other currencies



IBAN:
SWIFT / BIC Code: Optional. 8 to 11 alphanumeric characters. First 6 characters must be letters.
21 alphanumeric characters   Optional
Czech Republic

CZK

All other currencies

  24 alphanumeric characters   Optional
Denmark

DKK

All other currencies

  18 alphanumeric characters   Optional
Finland

EUR

All other currencies

  18 alphanumeric characters   Optional
France

EUR

All other currencies

  27 alphanumeric characters   Optional
Germany

EUR

All other currencies

  22 alphanumeric characters   Optional
Greece

EUR

All other currencies

  27 alphanumeric characters   Optional
Hong Kong

HKD

All other currencies

12 digits. The first 3 digits are used to identify the branch code with the next 3-6 digits used to identify the account number.     Required
Hungary

HUF

All other currencies


 
28 alphanumeric characters   Optional
India

INR

All other currencies

9 - 18 digits   IFSC: This is the Indian Financial System Code (IFSC code). The Bank/Branch Number, used to clear funds and/or route payments in India consists of 11 characters. First 4 characters represent the the bank, followed by 0, followed by 6 characters for the branch. Optional
Indonesia

IDR

All other currencies

1 to 34 digits   Bank Code: This is the Clearing Code used to clear funds/route payments in Indonesia and consist of 7 digits. Optional
Ireland

EUR

All other currencies


 
22 alphanumeric characters   Optional
Israel

ILS

All other currencies


 
23 alphanumeric characters   Required
Italy

EUR

All other currencies


 
27 alphanumeric characters   Optional
Japan

JPY

All other currencies

7 digits Bank Code. The Zengin Code, used to clear funds and/or route payments in Japan, consists of seven digits. 4 digit bank code followed by 3 digit branch code.   Required
Luxembourg

EUR

All other currencies


 
20 alphanumeric characters   Optional
Malta

EUR

All other currencies

  31 alphanumeric characters   Optional
Mexico

MXN

All other currencies

18 digits. CLABE format (18 digits) - 3 Digit Bank Code, 3 Digit Branch Code, 11 Digit Account Number and 1 Control Digit   Bank Code: This is the Mexico — ABM Bank/Locality Number and consists of 6 digits Required
Netherlands

EUR

All other currencies

  18 alphanumeric characters   Optional
New Zealand

NZD

All other currencies

10 digits. 7-Digit Beneficiary Account number + 3-Digit Beneficiary Account Suffix.   BSB: The New Zealand Bank Code consists of 6 digits. Optional
Norway

EUR

All other currencies

  15 alphanumeric characters   Optional
Poland

PLN

All other currencies


 
28 alphanumeric characters   Optional
Portugal

EUR

All other currencies

  25 alphanumeric characters   Optional
Singapore

SGD

All other currencies

up to 14 digits. Account number should not have leading zeros.     Required
South Africa

ZAR

All other currencies

1-11 or 13 characters. No leading zeros.
 
  Bank Code: The Bank/Branch Number, used to clear funds and/or route payments in South Africa, Lesotho, Swaziland, and Namibia consists of six digits. Required
     South Africa additional requirement: Remit-to Contact Phone Number
Spain

EUR

All other currencies



 
24 alphanumeric characters   Optional
Sweden

SEK

All other currencies


 
24 alphanumeric characters   Optional
Switzerland

CHF

All other currencies


 
21 alphanumeric characters   Optional
Turkey

TRY

All other currencies

  26 alphanumeric characters   Optional
United Arab Emirates

AED

All other currencies


 
23 alphanumeric characters   Optional
United Kingdom GBP 8 digits   Sort Code: 6 digits made up of the bank code and branch code. The first 2 digits are the bank code with the last 4 being the branch code. Optional
United Kingdom All other currencies   22 alphanumeric characters   Optional
United States

USD

All other currencies

up to 17 digits   Routing Number: ACH Routing Number which consists of 9 digits Optional
Vietnam

VND

All other currencies

1-34 alphanumeric characters   Bank Code: The CITAD code consist of 8 digits. The first 2 digits represent the Region Code, followed by 3 digits representing the Bank Code; the next 3 digits identify the Branch. Optional

 

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