What can we help you find? Products Coupa Product Documentation Supplier Resources For Suppliers Supplier Integration Resources cXML Error Handling Request did not validate successfully with DTD. Error: Element InvoiceDetailOrder content does not follow the DTD

Request did not validate successfully with DTD. Error: Element InvoiceDetailOrder content does not follow the DTD

The supplier account number in the contract passed in the invoice does not match any active contract in Coupa.

In a Coupa invoice, the contract's supplier account number does not match any active contract in Coupa.

How do I fix it?

If your contracts don't match, Coupa will create the invoice as a draft. A Coupa representative will then assign the appropriate account string and approve it.

Example

<Status text="Not Acceptable" code="406">Request did not validate successfully with DTD. (Error: Element InvoiceDetailOrder content does not follow the DTD, expecting (InvoiceDetailOrderInfo , (InvoiceDetailItem | InvoiceDetailServiceItem)+), got (InvoiceDetailItem ) at :28.) [Error: Element InvoiceDetailOrder content does not follow the DTD, expecting (InvoiceDetailOrderInfo , (InvoiceDetailItem | InvoiceDetailServiceItem)+), got (InvoiceDetailItem ) at :28.]</Status>