Skip to main content

 

 

Coupa Success Portal

View and Manage Notifications

Hover your cursor over the Notifications link to see your unread system notifications. Only the three most recent notifications are shown.

csp11_notifications_menu.png

To view all the notifications with their details and to manage them, click on the Notifications or the See All Notifications link.

csp11_notifications_page.png

On the My Notifications page, you can view all your (read and unread) notifications, or you can filter by category (FYI, Todo, Unread, or Announcements). You can select and delete them all or one-by-one.

Clicking on a notification link takes you to the relevant page.

To change your notification preferences, click on the Notification Preferences button in the top tight corner. Or click on your name link and on the Notification Preferences link.

You can access the notification preferences also from your Account Settings. For more information, see Manage Your Account.

On the My Account Notification Preferences page, select the radio buttons for the items that you want to receive any or all of the notification types: online (to do list), email, or SMS (short text message). You will start receiving notifications when your customers enable them.

You can choose to receive notifications in short text messages only if you have an SMS-capable device and you validate your phone number. For more information, see Enable or Disable Two-Factor Authentication.

SMS notifications are turned off by default. Your SMS notification selections are deleted if you disable mobile phone verification.

Setting Description

Announcements

New Customer Announcement

suggestion: A customer posted a new announcement

Enabled by default: Online and Email

You cannot disable online notifications for announcements.

Catalogs
A new comment is received

Enabled by default: Online and Email 

A catalog is approved Disabled by default.
A catalog is rejected Disabled by default.
A catalog is about to expire Disabled by default.
Coupa Accelerate

New Early Pay Customer

Enabled by default: Online and Email
Coupa Pay
New digital check Enabled by default: Online and Email
New virtual card Enabled by default: Online and Email
Virtual card reissued Enabled by default: Online and Email
Virtual card reminder Enabled by default: Online and Email
Form Responses
A form response is approved Enabled by default: Online and Email
A form response is rejected Enabled by default: Online and Email
Supplier information is updated Enabled by default: Online and Email
A new comment is received

Notifies you if your customer sends you a new comment or a reply to your question/comment regarding a Supplier Information Management (SIM) form request/response.

Disabled by default.

A form response needs your attention Enabled by default: Online and Email
Integration Errors
Enable notification for integration error Disabled by default.
Invoices
A new comment is received

Enabled by default: Online and Email

An invoice is approved Enabled by default: Online and Email
An invoice is paid Enabled by default: Online and Email
An invoice is disputed Enabled by default: Online and Email
An invoice is withdrawn from dispute Enabled by default: Online and Email

Legal Invoice Export Ready

Enabled by default: Online and Email
An invoice is abandoned Enabled by default: Online and Email
Orders
A new comment is received Enabled by default: Online and Email
A new order is received Enabled by default: Online and Email
Order Header Changes
Order change request is rejected Enabled by default: Online and Email
Profile
Public profile is updated Disabled by default.
An information update request is received Enabled by default: Online and Email
Terms of Use
New Terms of Use are received Enabled by default: Online and Email
Users
A new customer connection is created Enabled by default: Online and Email
Service/Time Sheets
A Service/Time Sheet is approved Enabled by default: Online and Email
A Service/Time Sheet is rejected Enabled by default: Online and Email

You also receive notifications displayed in a green bar following certain actions, for example:

If you change your notification preferences, remember to save them.

  • Was this article helpful?